Last updated: September 2, 2026
Introduction
Fine Express ("we", "our", or "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.fineexpress.ma.
Information
We collect the following information:
Personal Information: Last name, first name, email address, phone number, physical address, company details (company registration number, VAT number), and payment information.
Browsing Information: IP address, browser type, pages visited, duration of visit, and cookies and tracking data.
Professional Information: Details of your merchandise, shipping destinations, and transport history.How We Use Your InformationWe use your data to : Process quote requests and orders.
Manage your shipments and track your goods.Contact you by email, phone, or SMS.Improve our services and your user experience.Comply with our legal and customs obligations.Prevent fraud and ensure security.
Send marketing communications (if you have opted in).
Sharing Your Information
We share your information with: Our logistics partners (carriers, customs brokers, ports).Payment service providers to process transactions.Customs and legal authorities when required by law.
Trusted third parties only with your consent.
We never sell your personal data. Data SecurityFine Express applies appropriate security measures:SSL encryption to protect your data in transit. Restricted access to sensitive information.Regular backups of our systems.Compliance with GDPR and Moroccan data protection laws. However, no internet transmission is 100% secure. We ask that you report any security breaches. Data RetentionYour data is retained:For the duration of the contract and 3 years afterward.
For legal obligations: 10 years for customs files.Until your deletion request (unless legally required to retain it).Your RightsYou have the right to:Access your personal data.Correct inaccurate information.Delete your data (right to be forgotten).Restrict the use of your data.Withdraw your marketing consent at any time.Export your data.
To exercise these rights, contact us at: contact@fineexpress.maCookiesOur site uses cookies to:Improve your user experience.Analyze traffic (Google Analytics).Remember your preferences.You can disable cookies in your browser settings. This may limit certain site functionalities.External LinksOur site contains links to third-party sites. Fine Express is not responsible for their privacy policies. We recommend reviewing their policies before sharing your data.Changes to This PolicyWe may update this privacy policy. Changes will be published on this page with an updated date. Your continued use of the site following any modifications constitutes your acceptance.
Contact Us
For any questions regarding this policy:
Fine Express5 Boulevard Abdellah Ben Yacine, Casablanca, Morocco
contact@fineexpress.ma
+212 6 44 53 46 40
© 2026 Fine Express. All rights reserved.